FREQUENTLY ASKED QUESTIONS
Are all items handmade in Australia? Yes. All items are handmade in Brisbane by Denise (Dee). Due to the handmade nature each item will be completely unique.
What is Eco Resin? The eco resin which is used in Lunar DeeSigns jewellery is made from co-products and waste products of other industries. The technology used to make this resin is powered by plants and replaces petro chemicals (used in other resins) with renewable, bio based materials.
What metal are the earrings made from? All findings used by Lunar DeeSigns (unless otherwise stated) are hypoallergenic stainless steel. Stainless steel is a beautiful silver in colour which is un-plated and therefore will not flake and is resistant to tarnish. It is a metal used due to its hypoallergenic properties i.e. relatively low rates of causing irritation and therefore generally good for people with sensitive skin.
Can I buy Lunar DeeSign's jewellery in the shops? You sure can! Please check out the 'Stockists' page.
I live close by can I collect my purchases? Yes. If you use the discount code COLLECT your shipping costs will be removed but you will need to contact me via the contact page to arrange collection.
How do I get free shipping? If you spend over $100 you can get free shipping within Australia. Please check out the 'Discount Codes' page. Only one discount code can be used at a time.
How do I care for my jewellery? Please check out the 'Jewellery care' page.
If you have any other questions please feel free to contact me via the contact page through the website.